If you’ve ever been on a conference call, you’ll appreciate the importance of the ‘mute’ button – just because you can’t see the people on the other end of the call it doesn’t mean you can’t hear them, or that they can’t hear you.
And so the mute button comes in handy to mask everything from eating during a lunchtime conference call to an unavoidable coughing fit. It can also help to mask the myriad of other things you could be doing while on a conference call.